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Technical Pre-Sales Team is available Mon-Fri 10am-04pm
(excluding public holidays)

Our support services are available 24/7 to ensure uninterrupted assistance. Standard Business Day Support operates Monday to Friday, from 09:00 to 17:00.

Any out-of-hours support may incur additional charges, subject to the terms of your support agreement. However, please note that Cybersecurity-related incidents are always exempt from out-of-hours charges, ensuring you receive immediate and uncompromised assistance when it matters most.

Business Day support is available Mon-Fri 9am-04pm
(excluding public holidays)